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Customer’s Responsibility​

MinimumAge: You confirm you are of legal age and have the authority to book travel services on behalf of yourself and on behalf of all those included in your booking. 


Fraudulent Activity: You agree not to make any speculative or fraudulent reservation on this site. If we find your booking shows signs of fraud or suspicious activity, Centurion Travel may cancel any bookings associated with your name and/or email address


Correct Spelling on Documents: It is your responsibility to ensure that the spelling of all names is correct and corresponds to the names listed on the passport of each person on the booking. 


Flights & Baggage Restrictions: We recommend you check the website of your airline for check-in and cut-off times prior to departure for your flight and destination. You should also contact your airline to determine if there is any charge for checked baggage, excess baggage, as well as any weight and carry-on requirements specific to your airline, or your carry-on items could be refused. You should also check what items are permitted in your carry-on luggage.

Flight Reconfirmation: Flight times are subject to change. Please be sure to reconfirm all flight times 12 -24 hours prior to departure by contacting your airline or checking their website. 

Cancellations: If you need to cancel your booking, you must contact Centurion Travel immediately.  All cancellations are subject to charges according to the airline, which will be determined by the amount of time before departure that you cancel. 

Changes:If you have booked a flight and we are alerted to a significant schedule change by your airline before you leave your country, we will contact you by email or phone to advise you of this. Please ensure that you have given your contact email address as well as phone number to us and that you regularly check for messages before you leave. We have no control over airline schedule changes and accept no liability for costs which may arise as a result of such changes.

Changes to a Booking: Any changes to a booking may be subject to an administration fee. Failure to travel as booked for any reason will be subject to 100% cancellation penalty for all suppliers on the booking. Some airline tickets cannot be changed or cancelled for any reason.
 

 


Flights Refunds: No refund will be made for unused travel services or any unused portion of the services. Any changes to your booking are subject to the terms and conditions of the airline. Where a change requested by you to your travel arrangements is permitted and possible, our standard service fees will apply in addition to any additional charges from the carrier. Please note that all reservation changes are subject to availability and the terms and conditions of the product purchased.


Customer Claims: You must notify Centurion Travel, via e-mail at info@centuriontravel.com of any claim you may have against Centurion Travel, within 30 days from the event giving rise to the claim. Should you not file a written complaint with Centurion Travel within 30 days of the end of your vacation or use of the travel services obtained through this website, it will be deemed that you are satisfied with the services delivered to you. You may not commence any legal proceeding against Centurion Travel unless you have submitted a notice as set out above. 
This website constitutes your agreement to all such terms, conditions, and notices.

 

Contact us:If you have additional questions or concerns, please call us at Centurion Travel, 
Reservations: +97142942405
email: info@centuriontravel.com

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